Privacy policy
Privacy Policy
Last updated: June 2025
1. Information We Collect
When you register, place an order, subscribe to our newsletter, or contact us, we may collect:
- Name, email address, shipping and billing address
- Order details and payment information
- Browsing behavior on our site (via cookies)
- Optional information you choose to provide (e.g. newsletter preferences)
2. How We Use Your Information
Your data helps us to:
- Process orders and manage your account
- Customize your shopping experience
- Communicate order updates, promotions, or service messages
- Improve our products, website usability, and customer service
- Execute marketing activities, if you opted in
3. Cookies & Tracking
Cookies are small files stored on your device to:
- Remember your cart and site preferences
- Enable essential site functions and analytics
You can disable cookies in your browser settings, but some features may not work properly.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
- Payment processors and shipping partners to fulfill your orders
- Trusted third parties who support our operations (e.g. email services)
- Legal authorities if required by law or to protect our rights
5. Security of Your Data
We use industry-standard security measures:
- SSL encryption for sensitive data transmissions
- Access limited to authorized personnel
- Regular system monitoring and security updates
6. External Links
Our platform may contain links to other websites with independent privacy policies. We are not responsible for their practices.
7. Your Rights
You can:
- Unsubscribe from marketing emails anytime through links in our emails or via your account settings
- Request access, correction, or deletion of your personal data by contacting us
- Lodge a complaint with a data protection authority if you believe your rights have been violated
8. International Transfers
Your data may be transferred between the USA, EU, and other regions for processing, safeguarded under applicable data protection laws.
9. Changes to This Policy
We may update this notice occasionally. We will post changes here with a new "Last updated" date. Continued use means acceptance of the updated policy.
If you have questions about our Privacy Policy or would like to exercise your data rights, please contact us at: support@shippido.com.